Legal & Policy

Terms and Conditions — 345ph Online Casino Philippines

These are the rules of the road for using 345ph. We've written them to be as clear and straightforward as possible — no legal maze, no tricks in the fine print. Please read through before you register or play, so you know exactly where you stand.

Effective Date: January 1, 2025 Last Updated: June 2025 Applies To: All 345ph Players in the Philippines
Eligibility
Must be 21+ and located in the Philippines.
Payments
GCash, Maya, and major PH banks — in ₱ only.
Bonuses
Subject to wagering requirements. Terms apply.
Fair Play
No bots, no collusion. Certified RNG on all games.
Privacy
Your data is protected under RA 10173.
Responsible Play
Deposit limits, self-exclusion tools available.

Welcome to 345ph. These Terms and Conditions govern your access to and use of the 345ph platform — including the website at 345ph.best, all games, betting markets, promotions, payment services, and customer support channels. By registering an account or using any part of the 345ph service, you confirm that you have read, understood, and agreed to these Terms. If you don't agree, please don't create an account or place any bets.

We know that legal documents can be tedious. We've done our best to write these Terms in plain, readable English that makes sense to players in the Philippines. That said, please do take the time to read through — knowing these rules protects you as much as it protects 345ph.

1
Acceptance of Terms

By accessing 345ph — whether through a web browser, a saved link, or any other means — you are entering into a binding agreement with 345ph under these Terms and Conditions. This agreement takes effect from the moment you first access the platform, even before you complete registration.

If you register an account with 345ph, you are additionally bound by any supplemental terms that apply to specific features of the platform, including but not limited to promotional terms, tournament rules, and live dealer game rules. Where there is any conflict between supplemental terms and these General Terms and Conditions, the supplemental terms apply to the relevant product or promotion, and these General Terms apply to everything else.

Plain language summary: Once you open and use 345ph, these Terms apply to you. Registering locks that in. Any specific promotion or game has its own extra rules that sit on top of these.
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2
Eligibility

To register and play on 345ph, you must meet all of the following eligibility requirements:

  • You must be at least 21 years of age. 345ph strictly prohibits access to anyone under 21. This is a legal requirement under Philippine law and a non-negotiable condition of use.
  • You must be physically located in the Philippines at the time of placing bets or participating in games. Access from jurisdictions where online gaming is prohibited is not permitted.
  • You must be acting on your own behalf — not as an agent, proxy, or representative of any other person or entity.
  • You must not be a current employee, contractor, director, or immediate family member of an employee or director of 345ph or any of its affiliated companies.
  • You must not have a current self-exclusion or voluntary ban in place on any Philippine gaming platform, including 345ph itself.

345ph reserves the right to request age and identity verification at any point. Accounts found to belong to underage players will be permanently closed and all balances forfeited. If you know of an underage person accessing 345ph, please contact our support team immediately.

Important: 345ph is for adults 21 and above, located in the Philippines, playing for themselves. No exceptions.
3
Account Registration

Each person may hold only one active account on 345ph. Operating multiple accounts — whether under the same name or different identities — is a serious breach of these Terms and will result in the suspension of all associated accounts and forfeiture of all balances.

When registering, you must provide accurate and complete information. 345ph is required by Philippine AML laws and gaming regulations to verify the identity of its players. This means you may be asked to submit:

  • A valid government-issued ID (PhilSys ID, passport, driver's license, UMID, or SSS/GSIS ID)
  • Proof of address (a utility bill, bank statement, or barangay certificate issued within the last three months)
  • Proof of payment method ownership (a screenshot of your GCash account or bank details matching the account used for deposits)

Providing false, misleading, or incomplete information during registration or verification is a breach of these Terms. 345ph reserves the right to suspend access and withhold pending withdrawals while verification is completed.

You are responsible for keeping your login credentials confidential. 345ph will never ask for your password. If you suspect unauthorised access to your account, contact support immediately via Live Chat.

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4
Deposits and Withdrawals

All transactions on 345ph are conducted in Philippine Peso (₱). Accepted payment methods include:

  • GCash
  • Maya (formerly PayMaya)
  • GrabPay
  • Coins.ph
  • InstaPay and PESONet bank transfers
  • BDO, BPI, and UnionBank online banking
  • Visa and Mastercard debit/credit cards

The minimum deposit is ₱100. Deposits are credited to your 345ph balance immediately upon confirmation from the payment provider. 345ph is not responsible for delays caused by your payment provider, bank, or network issues.

Withdrawal requests submitted to 345ph are processed within 15 minutes to 2 hours on average. Funds arrive in your GCash or Maya wallet typically within minutes of processing. First-time withdrawals may require additional identity verification steps, which can extend this timeframe.

Withdrawals can only be made to the same payment method used for the most recent deposit, unless otherwise approved by 345ph support. This policy is in place to prevent money laundering and ensure account security.

345ph does not charge processing fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, over which 345ph has no control.

Note: 345ph only accepts payments from accounts registered in your own name. Third-party deposits — payments from accounts belonging to someone else — are not permitted and may result in account suspension.
5
Bonuses and Promotions

345ph offers various bonuses and promotions to both new and existing players. These are designed to extend your play and add value to your experience. All bonuses are subject to specific terms, which are always published alongside the promotion.

General bonus rules that apply across all 345ph promotions unless otherwise stated:

  • Wagering Requirements: Bonus funds must typically be wagered a specified number of times before withdrawal is permitted. The wagering multiplier and qualifying games are stated in each promotion's specific terms.
  • Validity Period: All bonuses have an expiry date. Bonus funds and any winnings derived from them that remain unplayed after the stated period are forfeited automatically.
  • One Per Player: Promotional bonuses are limited to one per player, household, IP address, device, or GCash/Maya account, unless the promotion explicitly states otherwise.
  • Minimum Deposit: Most deposit bonuses require a qualifying deposit of at least ₱100. The exact amount is specified in each promotion.
  • Good Faith Use: 345ph reserves the right to cancel bonuses or withhold withdrawals if there is evidence that a player is exploiting bonuses in bad faith — for example, through matched betting, using low-margin bets to clear wagering requirements, or coordinating with other accounts.

345ph may add, modify, or remove promotions at any time. Changes to ongoing promotions are communicated via the 345ph platform or support channels with reasonable advance notice.

6
Betting and Gaming Rules

Each game and betting market on 345ph is governed by its own specific product rules. The following general rules apply across all 345ph games and betting products:

  • A bet is considered confirmed and binding once it has been accepted and displayed as confirmed in your account bet slip or game history. 345ph does not cancel confirmed bets except in cases of demonstrable system error or manifest error in odds.
  • In the event of a technical failure during a game session or bet placement, 345ph will resolve the situation based on available system data. Where outcome data is insufficient to determine a fair result, the bet will be voided and the stake returned.
  • For sports betting: 345ph follows standard industry settlement rules for each sport. Voided events and abandoned matches are settled according to the relevant sport's posted rules.
  • For casino games and slots: outcomes are determined by certified random number generation (RNG) systems audited for fairness. Return-to-player (RTP) rates for all slot games are disclosed in the game information panel.
  • Winnings from games and bets are credited to your 345ph balance immediately upon settlement.
Manifest Error: If 345ph offers odds or game conditions that are clearly and obviously incorrect due to a technical or human error — such as odds of 100.00 for a strong favourite — 345ph reserves the right to void bets placed at those erroneous odds and return stakes.
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7
Fair Play and Prohibited Acts

345ph is committed to a fair playing environment for all players. The following acts are strictly prohibited and will result in immediate account suspension and possible legal action:

  • Multi-Accounting: Operating more than one 345ph account, or creating a new account after a previous account was suspended.
  • Bot Use: Using automated software, scripts, or AI tools to place bets, make game decisions, or interact with the 345ph platform in place of a human player.
  • Collusion: Cooperating with other players at the same poker table, sports betting market, or any other competitive game to manipulate outcomes at the expense of other legitimate players.
  • Chip Dumping: Deliberately losing at poker or other games to transfer value to a colluding player.
  • Bonus Abuse: Systematically exploiting welcome bonuses or promotions by creating multiple accounts, coordinating with other players, or using betting strategies designed to clear wagering requirements with minimal real risk.
  • Money Laundering: Using 345ph to deposit, transfer, or withdraw funds for any purpose other than genuine gaming. 345ph complies fully with Philippine Anti-Money Laundering Act (AMLA) requirements and will report suspicious financial activity to the AMLC as required by law.
  • Chargebacks: Initiating a fraudulent chargeback or payment reversal after funds have been used to place bets on 345ph.

345ph employs sophisticated monitoring tools to detect prohibited activities. If you suspect another player is cheating or colluding, please report it to our support team.

8
Account Suspension and Closure

345ph reserves the right to suspend, restrict, or permanently close any player account at its discretion where it has reasonable grounds to believe that any of the following applies:

  • The player has violated these Terms and Conditions or any applicable law.
  • The player has provided false, misleading, or fraudulent information during registration or verification.
  • The player is under 21 years of age.
  • The player's account is subject to a court order, regulatory instruction, or law enforcement request.
  • The player has requested voluntary self-exclusion.
  • The account shows signs of compromise or unauthorised access.

When an account is suspended pending investigation, 345ph will notify the account holder via their registered email. Where the suspension results from a confirmed breach, any remaining balance may be withheld pending resolution of the matter.

You may close your own 345ph account at any time by contacting support. Before closure, any eligible remaining balance will be processed for withdrawal via your registered payment method.

9
Privacy and Data Protection

345ph is committed to protecting the personal information of its players. All data collected and processed by 345ph is handled in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By using 345ph, you consent to the collection, storage, and processing of your personal data for the purposes of operating your account, verifying your identity, processing payments, providing customer support, improving the platform, and complying with legal obligations.

345ph will never sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and regulatory bodies only as required to operate the platform lawfully.

For full details of how 345ph handles your data, please read our Privacy Policy.

10
Responsible Gaming

345ph takes responsible gaming seriously. We provide tools to help players manage their gaming activity, including:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
  • Wagering Limits: Restrict the total amount you can wager in a given period.
  • Session Time Reminders: Set alerts that notify you after a chosen duration of continuous play.
  • Self-Exclusion: Request a temporary or permanent exclusion from all 345ph products. Once in effect, self-exclusion cannot be reversed during the chosen period.
  • Cooling-Off Period: Take a short break from 345ph — available in durations of 24 hours, 7 days, or 30 days.

These tools are available in the Responsible Gaming section of your account settings. If gambling is causing personal or financial harm to you or someone you know, please use these tools or visit our Responsible Gaming page for further support and resources.

Need help? You can also contact the NCMH Crisis Hotline at 1553 — available 24/7 in the Philippines, free of charge.
11
Intellectual Property

All content on the 345ph platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, software, text, and marketing materials — is the intellectual property of 345ph or its licensors and is protected under applicable Philippine and international intellectual property laws.

You may not copy, reproduce, redistribute, modify, publish, or create derivative works from any 345ph content without prior written permission. Unauthorised use of 345ph's intellectual property may result in legal action.

The 345ph name and logo are registered trademarks. Using them in any context outside your personal, non-commercial reference to the platform requires explicit written consent from 345ph.

12
Limitation of Liability

345ph provides its platform on an "as available" basis. While we work to maintain continuous, uninterrupted service, we cannot guarantee that the platform will always be available, error-free, or free from technical issues outside our control.

To the maximum extent permitted by Philippine law, 345ph shall not be liable for:

  • Loss of profits, winnings, or business opportunities arising from platform downtime or technical errors.
  • Loss or corruption of data caused by technical failures.
  • Losses arising from your own errors — including bet placement mistakes, incorrect banking details entered for withdrawal, or failure to use responsible gaming tools.
  • Losses caused by circumstances beyond 345ph's reasonable control, including network outages, payment processor failures, or force majeure events.

345ph's total liability to any individual player in respect of any claim shall not exceed the value of the player's account balance at the time the claim arises.

Gambling involves financial risk. 345ph is not responsible for losses incurred through normal participation in betting or games of chance. Only gamble what you can afford to lose.
13
Amendments to These Terms

345ph reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, 345ph will notify active players via a notification on the platform and/or an email to your registered address at least 7 days before the changes take effect.

If you continue to use 345ph after the effective date of updated Terms, you are deemed to have accepted the changes. If you do not agree to the updated Terms, you should close your account and request withdrawal of any remaining balance before the effective date.

Minor changes — such as corrections of typographical errors or clarifications that do not affect player rights — may be made at any time without advance notice. The "Last Updated" date at the top of this page reflects when the most recent version was published.

14
Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of 345ph shall first be subject to good-faith resolution through the 345ph support team.

If a dispute cannot be resolved through direct communication with 345ph support within 30 days, the matter shall be referred to arbitration under Philippine law, or — where applicable — to the relevant Philippine gaming regulatory authority.

Players who believe their complaint was not resolved fairly by 345ph may escalate to the relevant Philippine regulatory body. Contact details for regulatory escalation are available upon request from 345ph support.

15
Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your 345ph account, please reach out to the support team:

  • Email: support@345ph.best
  • Live Chat: Available 24/7 directly on the 345ph platform
  • Viber: Message us on Viber — details in your account dashboard
  • Messenger: Via the 345ph Facebook page

Support is available in Filipino and English, 24 hours a day, seven days a week. We aim to respond to all email enquiries within 24 hours, and Live Chat queries are addressed in real time during business hours and within 30 minutes outside of them.

These Terms were last updated in June 2025. 345ph reserves the right to update these Terms as the platform evolves and as regulatory requirements change. The version published on this page is always the current version in effect.

Your Rights Under Philippine Law. As a player on 345ph, you have rights under the Philippine Data Privacy Act of 2012 — including the right to access, correct, and request deletion of your personal data. To exercise these rights or to request a copy of the data 345ph holds about you, contact support@345ph.best. See our full Privacy Policy for complete details.

Now That You Know the Rules — Let's Play at 345ph

Register for free and join over a million Filipino players on 345ph. GCash-native, licensed, secure, and always sulit. Deposit from ₱100 and play the games you love — from Tongits to Texas Hold'em, Sabong to the Premier League.

By registering, you confirm you are 21 or older and agree to the Terms and Conditions above.